Terms and Conditions

1. identification, acceptance and access to the Website

These Terms and Conditions regulate the access and use of the Website belonging to GD Oil with NIF 514197226 and registered address at Rua Fialho de Almeida, nº 14, 2º Esq. 1070-129 Lisboa .
If you wish, you can contact GD Oil by sending an e-mail to the following address: info@gd-oil.pt.
The User must accept these Terms and Conditions before confirming the purchase.
Access and navigation on the Website does not require registration of Users and is completely free.

2. Object

This Web site was developed by GD Oil to offer Users products such as automotive oils (hereinafter referred to as “the Products”).

3. Website Operation

The Website makes available to Users the acquisition of the Products it offers. The Website indicates the Products that are available in stock and can therefore be purchased by Users at the time they wish to do so.
The offer will be valid as specified in each case on the GD Oil Website. In the event that stocks are exhausted before the offer expires, a product or service of equivalent quality and price may be provided in agreement with the User.
You may access the essential features of each product or service through the description on the GD Oil Web site. The data included on the Website in the Product descriptions have a purely informative function.
GD Oil therefore declines any responsibility for the occurrence of errors in this information, although it undertakes to take all measures in its power to correct such errors or omissions as soon as possible after having been informed of them.

4. User Accounts

The Website offers Users the possibility of creating an account through an online form which must be filled in with the data required therein.
Users will assume full responsibility for the use of their User account. Consequently, the User is responsible for the proper maintenance and secrecy of the User name and/or passwords that allow him/her to access his/her account, undertaking not to assign their use to third parties, temporarily or permanently, nor to allow their use by third parties.
Due to the above, Users must immediately notify GD Oil, through the e-mail address info@gd-oil.pt, of any misuse of their User name and/or password, due to circumstances such as theft, loss or unauthorized access to them, so that GD Oil can proceed to their cancellation or blocking and/or deactivation, as soon as they become aware of the misuse of their User Account. Until such time as such facts are reported, RECAMBIOS ENDADO shall be released from any liability that may result from the misuse of User names or passwords by unauthorized third parties.

5. User Conduct on the Website

Users undertake to make lawful, diligent, honest and correct use of all information or content to which they have access through the Website, always in accordance with the principles of good faith and respecting at all times the legislation in force, as well as these Terms and Conditions.
In particular, but not exclusively, Users shall not:
5.1 Register or communicate data which are not true, accurate, complete and/or up-to-date, nor access the Website using the name, identification data or password of another User or assume the identity of any other person or entity.
5.2 Use the Website for fraudulent purposes or in connection with criminal offences or unlawful activities of any kind.
GD Oil reserves the right to refuse any attempt to access the Web Site, cancel accounts, delete or modify content, or cancel the provision of Services in the event of misuse of the Web Site.

6. Conditions of sale, orders, time and place of delivery

In no event will GD Oil intentionally put up for sale more units than it has at its disposal. In the event that the Product is not available after the order has been placed, the User will be informed and offered the possibility of delaying delivery or replacing the Product with a similar one or, in the absence of such, returning the amount paid.
GD Oil sends orders to the entire territory in mainland Portugal.
In Portugal, two shipping methods are available:
– Shipment by carrier within 24 hours to the address indicated by the User, the price set
– Shipment within 24 hours to a Post Office point indicated by the User, at the price fixed
– Shipment by carrier within 2 to 3 days at fixed price
– Shipment by carrier within 2 to 3 days at fixed price

At the weekend the delivery period is interrupted until the next working day; carriers do not make deliveries during the weekend.
The User can track the status of the order by logging into your account, where you will get real-time information on the various statuses (pending payment, in preparation, sent, delivered …). If you need more detailed information or a tracking number, you should write to info@gd-oil.pt indicating your order number.
In the event that the User cannot be located at his/her home, the shipping company will leave a notice indicating where the order is and how to proceed with its collection.

7. Prices and form of payment

All prices of the Products indicated through the Website are in Euros and include VAT and other applicable taxes. Before making the purchase, the User is informed of the value of the shipment.
The User may pay the amount corresponding to his order through the means of payment accepted on the Website.
Regardless of the option chosen by the User, GD Oil will always send an e-mail to the User confirming the details of the purchase made and the corresponding invoice or proof of payment, once the order has been placed, i.e. after acceptance of these Terms and Conditions and the corresponding payment.
Users are assured that the payment process is carried out with total security, in accordance with the required protocols and security services.
You must notify GD Oil of any improper or fraudulent charges to the card used for purchases by sending an e-mail to info@gd-oil.pt as soon as possible so that GD Oil can take the necessary steps.

The User may choose from four alternatives to make the payment:
– Multibanco
– Credit Card
– PayPal
– Bank transfer

The Website has the official seals of Visa, AMEX MasterCard, PayPal and VeriSign; it respects all guarantees, complies with current legislation and guarantees total payment security.
Under no circumstances will any data concerning your credit card or PayPal account be stored.

8. Returns and withdrawal right

Product returns must be highly justified. Once we have analyzed and justified the return of the Product, GD Oil will return the amounts paid as soon as possible, always within 30 calendar days of receipt of the Product by the customer.
The return should be made from the User’s account in the customer area. The User must select the product to be returned and communicate the reason for the return. A distributor will collect the product to be returned to the address indicated by the User. Within 24 hours the User will be credited with the value of the product returned, with no additional return costs.

9. Exemption from liability

GD Oil makes no warranty or liability whatsoever for damages of any kind that may result from access to or use of the contents of the Website. Among others, and as an enunciative and non limitative statement, GD Oil is not responsible for the following circumstances:
9.1 Lack of availability, maintenance and effective operation of the Website and/or its services or content, disclaiming, to the extent permitted by law, any liability for damages of any kind that may arise from the lack of availability or continued operation of the Website.
9.2 Lack of usefulness of the Website or the contents for any service.
9.3 The content of other Internet pages to which links or links placed on the Web site may lead, which should be understood as being offered for information purposes only by GD Oil and which under no circumstances imply any relationship, acceptance or support between GD Oil and the persons or entities owning such content or the sites where they are located.
9.4 The existence of viruses or malicious or harmful programs on the Website.
9.5 Illicit, negligent, fraudulent use contrary to these Terms and Conditions or the principle of good faith, the Website or its contents, by the Users, including any infringement of GD Oil or third parties’ Intellectual and/or Industrial Property rights.
9.6 Occurrences caused by lack of due diligence on the part of the User or by improper use of the Website.
9.7 Publication through the Website of comments and opinions that infringe the rules mentioned in these Terms and Conditions, the applicable legislation or the rights of third parties.
9.8. Cases of force majeure, such as failure, suspension or interruption of services or use of the Website as a result of power cuts, blocking of telecommunications or the Internet network, actions or omissions of third parties, telecommunications operators or service, supply or transportation companies or any other causes or circumstances beyond the control of GD Oil that prevent the normal use of the Website.

10. Changes

GD Oil reserves the right to make any changes to these Terms and Conditions that it deems appropriate, in which case it will notify Users in advance. These changes will be valid from the moment of their publication on the Website.

11. Safeguard Clause

All clauses or items in these conditions of use shall be independently and independently interpreted and the remaining clauses shall not be affected if one of them has been declared null and void by a court award or final arbitration resolution. The affected clause or clauses will be replaced by others that preserve the effects intended by the Terms and Conditions.

12. Dispute Resolution

These Terms and Conditions are governed by Spanish law. The parties, in accordance with Royal Legislative Decree 1/2007 of 16 November, which approves the consolidated text of the General Law for the Defence of Consumers and Users and other complementary legislation, submit to the Courts of the place of residence of the User.

  • Administrative
    (+351) 967 695 625

  • Sales
    (+351) 926 287 099


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In case of dispute the consumer can resort to an Alternative Dispute Resolution Body:

CACCL Centro de Arbitragem de Conflitos de Consumo
R. dos Douradores 106, 1100-619 Lisboa
(+351) 218 807 030

More information at Portal do Consumidor www.consumidor.pt